Conditions of Certification

Use of Certificates, Logos, Symbols

Certificates issued by Certible to certified persons are provided for the purpose of demonstrating the holder’s certified status. Certificates remain the property of Certible and must be returned or destroyed by the holder on Certible’s request.

Certificates and digital badges may be used only to make claims within the scope of the certification that was granted. They may not be used to imply a higher level, a different specialism, or a different scheme than the one awarded.

Certified persons may describe their status in text, for example “Certible-certified”, or “IREB CPRE Foundation Level, issued by Certible”. The Certible logo, and any scheme owner’s logo, may not be used as a standalone image in marketing or publications without Certible’s prior written permission, except where the logo is embedded in a certificate or digital badge officially issued by Certible to the certified person, and only while that certification has not been suspended or withdrawn.

The use of certificates or logos must not bring Certible or the issuing scheme owner into disrepute, or be deceitful. Modifying or defacing of certificates is a breach of copyright and exam regulations and may result in withdrawal of certification. Misuse of certificates, logos, or marks entitles Certible to withdraw the certification.

Suspension and Withdrawal of Certification

Certible may, at its discretion, suspend, withdraw or reduce the scope of certification. Reasons for suspension or withdrawal include, but are not limited to:

Procedure: Suspension & Withdrawal of Certificates

Upon a change in certification status (awarding, suspension, reinstatement or withdrawal) Certible will immediately notify the affected candidate of the matter and the reasons for the decision.

Candidates have the right to appeal this change within four weeks.

If, during the suspension period, the holder provides evidence that the grounds for suspension no longer apply, Certible will reinstate the certification. Reinstatement decisions are documented and are taken by personnel who were not involved in the decision to suspend. If no such evidence has been presented, the certification will be withdrawn permanently, at which point the holder will be required to return or destroy their certificate and cease using any related digital badge.

Restrictions on suspended or withdrawn certifications

Suspended or withdrawn certifications are not valid. Holders are not permitted to use the certification. Use of a certification (as prohibited in case of suspension or withdrawal) includes but is not limited to:

Any digital badge issued for a suspended or withdrawn certification becomes invalid. The certified person must cease using the badge and remove it from any online profiles, and Certible may revoke the public verification page associated with that badge.

Code of Ethics

All certified persons, training partners, and Certible employees are bound by the Certible Code of Ethics, which sets the ethical standards and professional conduct expected throughout the certification lifecycle.

Exam Procedures

For full details of your exam, including the time available and the points or percentage required to pass, please refer to the Exam Procedures.

Exam Support

Whatever support you might need before or after your exam, we are here to help. For details about how we can help you, please take a look at our Exam Support.

Examination Fees

For pricing of exams, re-examinations, discounts, etc. please refer to our Examination Fees.

Certificate validation

Certificates can be validated via Verify