Recording of ISTQB remote exams

The ISTQB has set a regulation for remote-proctored exams: all exam providers are required to record exam sessions.

The ISTQB has set this rule, which applies to all ISTQB exam providers worldwide, including Certible.

Under what circumstances will recordings be reviewed?

Recordings may be reviewed by authorized Certible personnel for quality assurance purposes, including:

• Detection of cheating or other breaches of exam regulations.
• Identification of exam irregularities or suspicious behavior.
• Investigation of complaints by a candidate about the proctor’s behaviour during the exam.
• Processing of appeals submitted by candidates.

Who will recordings be shared with?

Nobody at all. Recordings will be processed and stored exclusively by Certible, and will not be shared with any third parties.

When will recordings be accessed and by whom?

Recordings may be accessed at any time by authorized Certible personnel for quality assurance purposes, including post-processing to detect potential cheating, exam irregularities, or other breaches of exam regulations. Recordings will also be reviewed in the event that a candidate submits an appeal or complaint within the appeals period.

How long will recordings be stored?

Recordings will be stored for the duration of the period for appeals and deleted after this has elapsed, see the Exam Support for more information.

Optionally, recordings can be deleted immediately following the exam (but after it has been reviewed), if the candidate contacts us and waives their rights of appeal and complaint based on the recording.